Greetings everyone, I’m in need of a little assistance today. I’m trying to change the background on a slide by applying a custom background when I click on Properties – Image Fill – then slide color the option to select and change the custom image is greyed out. I’ve tried everything I possibly know to do to remedy this situation. Does any have any hints on how to overcome this? Thanks!
First of all thank you Adobe E-Learning Community for all of your input! In retrospect, I believe you’re correct Paul, in that Captivate was thinking that there was already an image on the slide. The only way I was able to overcome this was to save my project and then uninstall and reinstall Captivate. Certainly, not my first choice but, it did fix my issue. BTW, I always run the most current version of Captivate on my machine. So, I’m chalking this up to a bug. Luckily, I haven’t been able to recreate this error again.
Would love to get an answer to my questions which I posted 4 days ago. Please post a screenshot of the Timeline which could show what type of ‘background image’ you are talking about. One of the options for each slide is the use of a custom background instead of the master slide background, or the project background. In that case the screenshot you showed in the question could be valid. If it is a background generated by a software simulation, the workflow is different as well, because you have to find it in the Library.
It’s as if an image is already in place because the only option is to delete the image, however, the filename usually shows in the greyed-out field. You may want to click on the trashcan icon and see if that allows you to select a new image for the background of whatever this is.
You are talking about a background image, but you show the Fill for a shape (I suspect). Is the background image in a shape? I doubt it. Is it an image which is visible on the Timeline? Maybe you could post a screenshot of the timeline. It could even be an image which is used as background in the master slide. I could help you but need more information.
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