The stage remains white while creating VR project
June 27, 2022
Miho Adachi Follow
The stage remains white while creating VR project
June 27, 2022
Miho Adachi
Miho Adachi is an instructional designer. Her previous role was a trainer at a major Japanese consulting company. She did on-site training over 100 days per a year from September 2001 to April 2019. During that time, she was a member of a new program development team and worked on localization of overseas programs. She attended the Adobe Captivate Specialist course in May 2019. After passing the assessment, she is independent and engaged in e-learning consulting and design.
Explorer 11 posts
Followers: 4 people
Follow
Miho Adachi Follow
3

When creating a VR project, my client faces an error where the stage remains white and the button to add 360°material is not displayed on the stage. So the client-designer cannot add 360° material.
In my case, it looks like this screenshot, so I don’t know why it doesn’t look the same while the client is working.

Is it due to the PC’s specifications or the company’s security?
If anyone knows this conditions factor, please let me know.

When creating a VR project, my client faces an error where the stage remains white and the button to add 360°material is not displayed on the stage. So the client-designer cannot add 360° material.
In my case, it looks like this screenshot, so I don’t know why it doesn’t look the same while the client is working.

Is it due to the PC’s specifications or the company’s security?
If anyone knows this conditions factor, please let me know.

Comments
(3)
Share
Miho Adachi
Miho Adachi is an instructional designer. Her previous role was a trainer at a major Japanese consulting company. She did on-site training over 100 days per a year from September 2001 to April 2019. During that time, she was a member of a new program development team and worked on localization of overseas programs. She attended the Adobe Captivate Specialist course in May 2019. After passing the assessment, she is independent and engaged in e-learning consulting and design.
Explorer 11 posts
Followers: 4 people
Follow
Miho Adachi Follow
Miho Adachi is an instructional designer. Her previous role was a trainer at a major Japanese consulting company. She did on-site training over 100 days per a year from September 2001 to April 2019. During that time, she was a member of a new program development team and worked on localization of overseas programs. She attended the Adobe Captivate Specialist course in May 2019. After passing the assessment, she is independent and engaged in e-learning consulting and design.
Comments
(3)
Share
All Comments
Sort by:  Most Recent
  • Most Recent
  • Most Relevant
Lieve Weymeis
Jul 4, 2022
Jul 4, 2022

You’re welcome, hope the problem gets solved with that workflow.

Like
()
Reply
Lieve Weymeis
Jun 28, 2022
Jun 28, 2022

Can you have a look at this blog by a staff member which seems like an answer to your problem:

Not able to see Add 360 image/video icon on the 360 slide – check for the required GPU/WebGL support on your machine – eLearning (adobe.com)

 

Like
(1)
Reply
(1)
Miho Adachi
Jul 4, 2022
Jul 4, 2022
>
Lieve Weymeis
's comment

I am always grateful for your help!

I will write a comment on the link. It was very helpful.

Like
()
Reply