Importing process gets stuck (PowerPoint)
Im having an issue when updating a project with a pptx import. The project contains animations and sounds (mp3). There’s no issue when doing a fresh import but when you have to update the project from the pptx, it finishes the copy pasting process but when it goes to “Updating Adobe Captivate Project” it just stuck there (40%). I’ve tried many times and waited for hours but im pretty certain it always gets stuck.
PPT import is one of the worst features in CP, personally I have never used it.
Please, can you report the exact version number of Captivate as mentioned under Help, About Captivate?
Which version of Office (PPT) do you use? There seems to be sort of incompatibility with some versions. Are you on Mac or Windows?
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