Hello! I’m experience some difficulties with the new Captivate and its software simulation function.
First, the recording only shows my desktop no matter what was recorded. I want to show a demo of a web tool in my browser, but it seems like Captivate still only captured my desktop image. I have select the correct window to record (like the web browser) and my laptop was not connecting to another monitor at that moment.
Second, I am not able to adjust the location of the blue rectangle frame. While I can change the size from the bottom right corner, the frame always sticks to the top left corner and cannot be moved around.
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Does anyone have any idea about the issues? Thanks!
I think I’m going to have to switch to classic as well. The new captivate looks great, but simulations are unusable right now. I thought maybe my PC had issues, but the new captivate doesn’t work correctly on a brand new machine with fresh OS install either.
Issues:
Captivate doesn’t reliably capture clicks
Automatic panning is completely broken
Bugs, crashes, OS restarts frequently required
At this moment I can support your decision, hoping that the problems will be solved in the near future.
At this moment, I can only recommend to use Software simulation in Captivate Classic (11.8.2), which you allowed to use on the same license along the new version. It has a lot more features for software sims. You can pause and insert Video Demo slides in the Classic version, you can add any static object to a sim slide, it is not forced to panning and zooming when using it on a smaller device. That last feature is very bad if you use a software sim for Training/Assessment because the learner almost is guided to the correct location for clicking.
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