unable to click on hotspot using my iphone

hi, After I have published a 360 project and used my iPhone to view it, I am unable to click on the hotspot. I tried using the laptop, I am able to. May I know what is the issue?

images does not display when preview or publish

hi, I did a hotspot on with a 2D image. At first, it works, after I inserted more hotspots with 2D images, when I preview or publish the project, the picture does display. I went to the next slide and go back to the previous slide, the picture appears but after 1 sec it disappears again. I am using the button function and execute the advance action to hide and show the picture. The picture is grouped together with the […]

Text animation unable to display when preview or publish project

I wanted to make my slide more interactive. So i have added voice over and used the timeline to adjust each text animation. However when i previewed or publish it, it doesnt show. I have read some of the feedback mentioning to shift the pause icon after the animation which i did but it still didnt work out. Anyone can help and advise?

unable to play 360 video after published

I have imported a 360 video and did some hots spots, when i preview it, it works fine. However, after i published it and view using the index.html, i only see black screen unable to play the 360 video. Anyone know what is the issue and able to advise? Thanks