Freezing Error – Spinning Wheel – SCORM 2004 (4th edition) files dont work in LMS when published using Captivate 2019.
March 31, 2019
Freezing Error – Spinning Wheel – SCORM 2004 (4th edition) files dont work in LMS when published using Captivate 2019.
March 31, 2019
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I was creating SCOMR 2004 4th edition files in Adobe Captivate 9.0.230 and it worked just fine in the LMS. I took the same source file and created the SCORM 2004 4th edition video in Adobe Captivate 2019, but the videos dont work in the LMS. It just hangs on spinning wheel.

Below is the console error I get – any help would be greatly appreciated.

Uncaught TypeError: Cannot read property ‘charAt’ of undefined
at cp.QuizState.readNumber (eval at e (CPXHRLoader.js:37), <anonymous>:1152:423)
at cp.QuizState.readString (eval at e (CPXHRLoader.js:37), <anonymous>:1154:34)
at cp.PlaybackController.restoreObjectsFromState (eval at e (CPXHRLoader.js:37), <anonymous>:1232:20)
at Function.cp.resumeValuesFromDataChunk (eval at e (CPXHRLoader.js:37), <anonymous>:1147:460)
at cp.PlaybackController.RestoreQuizState (eval at e (CPXHRLoader.js:37), <anonymous>:1273:35)
at Function.cp.NewQuizLibraryInit (eval at e (CPXHRLoader.js:37), <anonymous>:941:276)
at Function.cp.CPPreInit (eval at e (CPXHRLoader.js:37), <anonymous>:949:439)
at Function.cp.ContinueCPInit (eval at e (CPXHRLoader.js:37), <anonymous>:1531:33)
at LoadContent (eval at e (CPXHRLoader.js:37), <anonymous>:1146:439)
at InitializeExecuted (eval at e (CPXHRLoader.js:37), <anonymous>:1879:36)

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May 28, 2020
May 28, 2020

Hey, did you ever figure it out ?

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May 28, 2020
May 28, 2020

Did you figure it out?

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Apr 11, 2019
Apr 11, 2019

Yes- the file works fine on SCORM Cloud.

Yes- using the most recent version of Captivate.

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Apr 11, 2019
Apr 11, 2019
>
ramans91177780
's comment

In that case you need to check with the LMS people, tell them the course works fine in SCORM Cloud which is THE standard for SCORM courses.  Check also if the server supports JSON, because that is another change happening since your former version.

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May 28, 2020
May 28, 2020
>
ramans91177780
's comment

Did you figure it out? 2020 and Im in that situation right now.

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